Install now
Replace every HIGHLIGHTED field, and make sure each address below actually receives mail. A published contact route that bounces is worse than one you never offered — and for the privacy address it is a compliance failure, since GDPR requires a working channel for data requests.
App support
Setup help, bugs, configuration, anything not working as expected. Include your store domain.
info.hybridcodform@gmail.com →Privacy & data requests
Access, correction or erasure of your data. Answered within 30 days, free of charge.
info.hybridcodform@gmail.com →Billing
Charges appear on your Shopify invoice. For plan or refund questions, start here.
info.hybridcodform@gmail.com →Partnerships
Agencies, integrations and resellers. Tell us about your clients and what you have in mind.
info.hybridcodform@gmail.com →Before you email support
These three details resolve most tickets on the first reply:
- Your store domain (
yourstore.myshopify.com). - An order number, if the issue concerns a specific order.
- What you expected to happen, and what happened instead.
Making a data protection request
If you are a shopper who ordered from a store using Hybrid, the store is the controller of your data — contacting them directly is usually fastest. You can also write to us and we will action it.
Include the store domain and the email or phone used on the order. We need these because our fraud-prevention records store only irreversible hashes, never readable contact details — locating your records means re-hashing what you give us and matching. Full detail on our GDPR page.
Response times
| Type | Target response |
|---|---|
| App support | e.g. 1 business day |
| Billing | e.g. 2 business days |
| Data protection requests | 30 days maximum, usually far sooner |
| Partnerships | e.g. 3 business days |
Business details
Hybrid — COD & Checkout Form is operated as a sole trader by Benjámin Márk, Hungary, 7562 Segesd, Dózsa tér 5, TAX / VAT REG. NO. IF APPLICABLE.
Find the app on the Shopify App Store.